Posts Tagged "Smile"

Simplicity

Posted by Ian and Steve on Nov 10, 2011 in Hints and Tips | 0 comments

New iPhone/iPad app

My iPhone 4 started to have some issues recently when I tried to open the camera application to take a photo. The screen wobbled for about 10 seconds and then the phone would shut down.
I rang my service provider, O2, who were very helpful but recommended I booked an appointment with an Apple Store Genius. I had never heard of one of those but I checked online and, sure enough, I saw that I could select an Apple Store and book an appointment for them to check it out.

A familiar tune …

Posted by Ian and Steve on Jul 13, 2011 in Hints and Tips | 1 comment

What kind of customer service do you get in your guitar shop?

Over the years I have purchased a number of guitars.

Not sure they were all necessary purchases but hey, how do you define necessary?

As it happens I have bought them all from the one place – Holiday Music/Strings Direct.

They used to be based in Leytonstone, East London and eventually moved out to Rochford , not far from Southend airport.

The customer experience goes something like this …

Personal branding? What does that have to do with me?

Posted by Ian and Steve on Nov 25, 2010 in Hints and Tips | 1 comment

Personal Branding. What does that have to do with me?

How do people see you? OK there are some visual elements, sure – size, height, colour, clothes, smile even but this is the outside view.

What do they notice?

Who cares?

I am who I am!

Almost correct but not quite – you are unique.