Posts Tagged "People"

Rush Hour

Posted by Ian and Steve on Oct 20, 2011 in Hints and Tips | 0 comments

My appointment with a client in London was scheduled for 2pm but, knowing the ways trains can be delayed and connections fraught with the unexpected, I left my home about 11.30am.

This allowed me time to take my car to the excellent Park and Ride service, get on an air-conditioned bus, and slowly amble my way to the station.

At the station I had time to spare so called into a local sandwich shop and bought my lunch to go. The pace of life was slow and the sun shining added a Summer’s edge to the end of Sept.

And then the Rush Hour began …

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The Personal Touch

Posted by Ian and Steve on Jul 1, 2011 in Hints and Tips | 0 comments

Now don’t get me wrong, I use the internet to check all of my potential consumer purchases.
I read the reviews, compare the prices, watch You Tube clips where provided. There’s a maze of useful information.

For most things the poor High Street retailer does not have a chance – economies of scale, range and availability means it’s now a buyer’s market.

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When I grow old(er) …

Posted by Ian and Steve on May 13, 2011 in Hints and Tips | 0 comments

When I used to tell my mother my plans for next week, next month, next year she used to say, “Don’t wish your life away – take care of today!”
But I am starting to appreciate the motivational impact of having “something to look forward to”.

One of the great things about having a job is that the weekend holds a special significance – a change in routine, more free time, more time with the family and a pleasant escape from the rigours of an often very busy business life.

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A Queue can provide an opportunity …

Posted by Ian and Steve on Mar 22, 2011 in Hints and Tips | 0 comments

I am sure it has nothing to do with me.

I stand in queues and talk to people.

I ask them questions. I share the experience.

A few are taken aback and limit their responses but most are pleased to have someone to talk to while they are waiting.

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If feedback is so valuable why do we often keep it to ourselves?

Posted by Ian and Steve on Dec 3, 2010 in Hints and Tips | 0 comments

This is the second of three articles about working with feedback. The first article is entitled “How am I doing?” The third article is entitled “Who do you think you are?”

The last article (23 November) discussed the value of asking for feedback and how we can help and encourage our colleagues to give us feedback.

The other side of the coin, of course, is “How willing and how effective are we at giving feedback when asked?”

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