Posts Tagged "Objective"

Is voicemail a useful facility?

Posted by Ian and Steve on Feb 17, 2011 in Hints and Tips | 0 comments

How do you use voicemail?

In this fast moving world there are many reasons why it is becoming increasingly difficult to make real time contact with people.

People are at meetings, on the Tube, driving to appointments, away from the desk, away from the office and quite rightly, do not want to be disturbed.

And this is to be expected – some even turn their mobile phones off to ensure privacy and no interruptions.

17 tips and tactics for dealing with irate people

Posted by Ian and Steve on Nov 17, 2010 in Hints and Tips | 0 comments

Dealing with Irate People

Dealing with angry people is not always easy even if you are not the cause of their anger!

You need tact and skill to defuse the situation and then deal with whatever needs dealing with.

Participating in Meetings

Posted by Ian and Steve on Sep 14, 2010 in Hints and Tips | 7 comments

Meetings,
meetings,
meetings ….

A necessary part of life but you gain more publicity at these events than you would believe.
As soon as you enter the room you are on view.
Entering in a rush, laptop bag swinging over your shoulder with a handful of papers about to fall out onto the floor gives an immediate first impression ….